
An article in today's Wall Street Journal highlights the enduing importance of continuing to emphasize distinctiveness from the end customers view.
Mark Hellendrung (President, Narragansett Brewing Co.) : "I've learned over time that you've got to start with a unique reason for being, something that makes you clearly different from every other product or service out there...Another key is staying true to that brand message, which is incredibly hard because the temptation always comes to be all things to all people."
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